Frequently Asked Questions

First, there will be a MANDATORY 15-30 minute in-home walk-through of your home.  This is to get a visual representation of what your needs are.  This process allows for an accurate quote to be provided.

Once the walk-through is complete there will be a checklist sent to you for your final approval via email.  This checklist entails everything that will be done in your home the day of your clean.  You will also receive a standing scheduling link within this email to schedule your clean at your own discretion.

It is my intention to make this an easy and seamless process for my existing, new and prospective clients

This cost will range depending on the services you need and the size of your home.  But once the quote is provided that is your lock-in number.  Please keep in mind you will have a difference in price when it comes to your deep clean quote and maintenance clean quote.

No, You may give us a key before the clean for us to keep safe on file, you may leave a key in a designated place for us or you may meet the cleaner and you are welcome to either stay or leave during the clean.

Yes.  We ask that you re-schedule your appointment 24 hours in advance.  

Yes. We want you to have complete peace of mind while we are in your home. We are fully Insured.

We provide high quality clean products and equipment.  If there are other products you prefer us to use please let us know at time of walk-through.  If you have pets there will be a $25 charge included in your quote - this is for proper cleaning of equipment so that we don't carry any pet allergies to other homes.

That is not a problem, we are pet-friendly. However we recommend keeping them in their personal homes while your house is being cleaned.  

Your payment is due at the time of service. We accept Cash, Check, Venmo, Zelle or credit cards. $50 fee for any returned checks.

We think our services will not only meet but exceed your expectations but we also know that when dealing with many different people, we cannot make everyone happy. If we clean your home and you are not 100% satisfied, please call us by 9 am the following business day and we will discuss the situation and if needed, return to your home to re-clean the area free of charge. No refunds are given.

We try to schedule your appointment to best accommodate your schedule during the week. We are available by phone Monday, Wednesday, Thursday, Friday and Saturday from 8:00 am – 6:00 pm

We do allow emergency cleanings if times are available.

We do not offer outdoor chores such as: Gutter Cleaning, Window Cleaning, Pressure Washing, Grass Cutting.  

Certain indoor chores: Washing Clothes/Linens, and Washing Dishes